A takeaway you ordered on a Friday night rarely appears under the name you recognise. Roofoods Ltd on a bank statement is the registered company name behind Deliveroo, so the charge is almost certainly a food delivery.
This guide explains the connection, why the amount sometimes differs from your order total, and how to match a charge you cannot place.
Key Takeaways
- Roofoods Ltd is the registered company name for Deliveroo in the UK.
- The entry is a food or grocery delivery order, not an unrelated business.
- Your bank shows the legal entity, which is why the Deliveroo brand does not appear.
- Amounts can differ from your order because of tips, service fees and adjustments.
- Deliveroo Plus is a subscription, so a small recurring charge is likely that.
Who Is Roofoods Ltd?
Roofoods Ltd is the company registered in the UK that trades as Deliveroo. The brand name and the legal name differ, which is entirely normal and is why the entry looks unfamiliar.
Your bank records whoever presented the transaction, and that is the legal entity rather than the trading name. So a Deliveroo order reaches your statement as Roofoods, sometimes shortened or combined with other text depending on how much your bank displays.
You may see it written as ROOFOODS LTD, ROOFOODS, or alongside a Deliveroo reference. None of those mean anything different.
Why the Brand Name Does Not Appear
This is the single most common reason people search an unfamiliar entry, and it applies far beyond Deliveroo.
Companies register under one name and trade under another. EE Limited is the same pattern for a mobile network, and our guide to statement abbreviations explains why the description column so often shows a legal entity you have never heard of.
The practical upshot is simple. An unfamiliar company name is not evidence of anything wrong. It usually just means the brand you know is not the entity that took the payment.
Why the Amount Does Not Match Your Order
Several things legitimately change the final figure, which is why the charge and the order total can differ.
- A tip added at checkout or afterwards
- Delivery and service fees on top of the food cost
- A small order fee where the basket falls below a threshold
- Substitutions or missing items, which adjust the total after delivery
- A refund processed separately rather than reducing the original charge
Your Deliveroo order history shows the full breakdown for each order, which is where the detail lives rather than on your statement.
What a Recurring Roofoods Charge Means
A regular monthly amount is a different thing from a one-off order.
Deliveroo Plus is a paid subscription offering reduced or free delivery. It renews automatically, so it produces a steady charge on the same date each month regardless of whether you ordered anything.
That catches people out during quiet months, when a subscription charge arrives with no food to explain it. Check your Deliveroo account under subscriptions if a small recurring figure keeps appearing.
How to Trace a Roofoods Ltd Charge
Your bank shows the merchant, date and amount. Deliveroo holds everything else.
Open your order history in the Deliveroo app or website. Match the amount and date. Most charges resolve here immediately.
Check the date carefully. Card payments can settle a day or two after the order, so the statement date may not match the night you ordered.
Look for pending authorisations. Deliveroo may briefly reserve an amount before taking the final total. A hold and a charge for one order can look like two charges.
Check your subscription. A small recurring amount with no matching order is almost certainly Deliveroo Plus.
Ask who else uses the card. Household members ordering on a shared card produce charges you will not recognise.
If nothing matches, contact Deliveroo before your bank. They can identify a transaction from the amount and date. Where Deliveroo cannot trace it either, treat it as an unrecognised transaction and tell your bank promptly, since card disputes carry time limits.
Totalling What Deliveries Actually Cost
Individual orders feel small. The annual total across food, fees, tips and a subscription is the figure people rarely see, because it accumulates a few pounds at a time.
Our bank statement converter turns PDF statements into clean, searchable spreadsheets. Filter the description column for Roofoods, and every order across the year lines up with its date and amount, ready to total in one column.
Conclusion
To sum up, Roofoods Ltd on a bank statement is Deliveroo, shown under its registered company name rather than the brand you ordered from. Differences between the charge and your order total usually come down to tips, delivery fees or post-delivery adjustments, and a small recurring amount is normally a Deliveroo Plus subscription. Check your order history first, contact Deliveroo second, and only treat a Roofoods charge as unrecognised once they cannot trace it either.
FAQ
1.What is Roofoods Ltd on a bank statement?
Roofoods Ltd is the UK registered company name for Deliveroo. The entry is a food or grocery delivery order, shown under the legal entity rather than the Deliveroo brand.
2.Is Roofoods the same as Deliveroo?
Yes. Deliveroo is the trading name and Roofoods Ltd is the registered company behind it. There is no difference for billing purposes.
3.Why is the Roofoods charge more than my order?
Tips, delivery fees, service charges and small order fees all add to the food cost. Post-delivery adjustments for missing items can also change the final figure.
4.Why do I have a Roofoods charge with no order?
A small recurring amount is usually a Deliveroo Plus subscription, which renews monthly whether or not you order. Check the subscriptions section of your Deliveroo account.
5.Why are there two Roofoods charges for one order?
One is often a temporary authorisation hold and the other the final charge. Holds normally drop off within a few days.
6.What if I do not recognise a Roofoods charge at all?
Check who else uses the card, then contact Deliveroo with the date and amount. If they cannot trace it, report it to your bank as an unrecognised transaction without delay.
