You’re checking your statement and spot “LoveAdmin,” or a similar reference like “L&Z Re: LoveAdmin,” with no clear memory of paying that company directly.
Here’s the direct answer: LoveAdmin is membership and payment management software used by sports clubs, gyms, schools, and other membership organisations across the UK. It’s not a retailer or a company you’d buy something from directly. If you see LoveAdmin on your statement, it means a club, class, or organisation you or a family member is signed up with uses LoveAdmin to collect membership fees, subscriptions, or session payments on its behalf.
The actual organisation taking the payment, a football club, gymnastics school, swimming class, or similar, sits behind this reference rather than appearing by name, which is exactly why it can look unfamiliar at first glance.
Why Does It Say LoveAdmin Instead of the Club’s Name?
LoveAdmin, operated by Pay Here Limited, provides the underlying payment and membership system that many clubs and organisations use rather than building their own billing setup. Because the payment is processed through LoveAdmin’s system, the platform’s name (or its payment partner’s name) appears on your statement instead of the club itself.
Depending on which payment method or provider handled the transaction, you may see one of the following on your statement:
- LoveAdmin or L&Z Re: LoveAdmin (for Direct Debit payments processed via London & Zurich)
- GoCardless (for Direct Debit payments processed via GoCardless)
- The name of the organisation itself (for card or PayPal payments, where the club or organisation’s own name is shown rather than LoveAdmin)
So depending on how the club has set up its payments, you might see LoveAdmin directly, or you might see a payment provider’s name working alongside it.
Why Did the Reference on My Statement Change Recently?
If you’ve previously seen “GoCardless” for a club’s payments and have since started seeing “LoveAdmin” or “L&Z Re: LoveAdmin” instead, this is usually because the organisation has switched its Direct Debit provider, commonly moving from GoCardless to London & Zurich. Clubs have made this kind of switch publicly to manage processing costs, and it typically happens automatically, with members notified in advance rather than asked to set anything up again.
How Do I Find Out Which Club or Organisation This Payment Is For?
If you can’t immediately tell which club or class the LoveAdmin charge relates to:
- Check the exact amount and date against any membership, class, or subscription you or a family member currently pays for. Many LoveAdmin-processed payments are monthly or termly fees for children’s sports clubs, swimming lessons, or similar activities.
- Look for a more detailed reference alongside “LoveAdmin” in your banking app’s transaction detail view, since this can sometimes include extra identifying text.
- Contact the club or organisation directly first. LoveAdmin advises that your club should always be your first point of contact for questions about your account, payments, or bookings, since they hold the actual membership and billing detail.
- If you still can’t identify it, contact LoveAdmin directly at help@loveadmin.com, or use their live chat at loveadmin.com, available 9am to 5:30pm GMT, Monday to Friday.
- If the payment was processed via London & Zurich and you genuinely don’t recognise it, LoveAdmin and London & Zurich provide a way to submit the payment reference for tracing, which can return a result quickly.
Is LoveAdmin a Legitimate Company?
Yes. LoveAdmin, trading under Pay Here Limited, is a genuine membership and payments platform used by a wide range of clubs, schools, and organisations across the UK. It’s not a scam or a hidden subscription in its own right, it’s the system behind a payment you’ve agreed to with a specific club or activity provider.
Conclusion
LoveAdmin on a UK bank statement refers to membership or payment software used by a club, class, or organisation to collect fees on its behalf, rather than a company you’ve paid directly. The exact wording you see, LoveAdmin, L&Z Re: LoveAdmin, or GoCardless, depends on which payment provider processed the transaction. If you can’t immediately place the charge, your club or organisation should be your first point of contact, with LoveAdmin’s own support team available if that doesn’t resolve it.
If you manage payments for several family members across different clubs or classes, keeping track of which LoveAdmin charge belongs to which activity can get confusing fast. Our bank statement converter turns PDF statements into clean, searchable spreadsheets, so you can quickly line up every LoveAdmin payment against its date and amount and match it to the right membership.
FAQ
1.What does LoveAdmin mean on a bank statement?
LoveAdmin is membership and payment software used by clubs, gyms, schools, and similar organisations to collect fees. A LoveAdmin charge means a club or organisation you’re connected to is using this system to take payment.
2.Why does my statement say “L&Z Re: LoveAdmin” instead of just “LoveAdmin”?
This shows the payment was processed as a Direct Debit through London & Zurich, one of LoveAdmin’s payment providers, rather than through GoCardless or a card payment.
3.Why did the name on my statement change from GoCardless to LoveAdmin?
This usually means the club or organisation switched its Direct Debit provider, commonly from GoCardless to London & Zurich, which can change how the payment reference appears without requiring you to take any action.
4.Who should I contact if I don’t recognise a LoveAdmin charge?
Contact the relevant club or organisation first, since they hold your membership and billing details. If you still can’t identify it, email help@loveadmin.com or use LoveAdmin’s live chat.
5.Is LoveAdmin a legitimate company?
Yes. LoveAdmin, operated by Pay Here Limited, is a genuine UK membership and payments platform used by a wide range of clubs and organisations.
6.Can I trace exactly which club a LoveAdmin payment came from?
If the payment was processed via London & Zurich, you can submit the payment reference through LoveAdmin’s tracing tool to identify the source. Otherwise, checking with any club or class you’re currently subscribed to is the quickest first step.







