Noticed an unfamiliar “ATG Pay” or “ATGPAY” charge on your bank statement? You’re not alone. This transaction often catches people off guard, especially when they don’t immediately recognize the merchant name.
What is ATG Pay on the Bank Statement?
ATG Pay is a payment processing service operated by Advanced Technology Group (ATG), primarily used for HOA (Homeowners Association) dues, online auction payments through Proxibid, and various community association fees.
When you see “ATG Pay,” “ATGPAY,” or similar descriptors like “ATGPAY*[COMMUNITY NAME]” on your statement, it typically means you’ve made a payment through their secure online portal for:
- HOA dues and assessments
- Community association fees
- Online auction purchases (via Proxibid)
- Violation fees or special assessments
The charge appears because ATG Pay processes payments on behalf of property management companies and auction platforms rather than billing directly under the merchant’s name.
Common ATG Pay Transaction Descriptors
Your bank statement might show variations like:
| Descriptor Format | Likely Source |
|---|---|
| ATGPAY | General HOA payment |
| ATGPAY*[HOA NAME] | Specific community association |
| ATGPAY*TERAVISTA | Teravista community payment |
| ATG PAY ONLINE | Web portal transaction |
Is ATG Pay Legitimate or Fraud?
ATG Pay is a legitimate payment processor. However, if you don’t recognize the charge:
- Check your HOA account – Log into your community portal or TownSq app
- Review Proxibid purchases – If you’ve bid on online auctions recently
- Look for email receipts – Search for emails from payments@atgpay.com
- Contact your property manager – They can verify HOA-related transactions
If you’ve confirmed you didn’t authorize the transaction, contact your bank immediately to dispute the charge.
How to Verify Your ATG Pay Transactions
Managing multiple bank transactions can get overwhelming, especially when tracking HOA payments alongside other expenses. If you need to organize your financial records or convert bank statements for better tracking, tools like YourBankStatementConverter.com can help you convert PDF statements to Excel format for easier transaction reconciliation.
To verify an ATG Pay charge:
- Visit payments.atgpay.com
- Log in with your registered email
- Check your payment history and receipts
ATG Pay Fees to Know
ATG Pay may include convenience fees depending on your payment method:
- Credit/Debit cards: Typically 2.5-3.5% convenience fee
- ACH/eCheck: Usually no fee or minimal charge
- Recurring payments: Available for automatic monthly deductions
Understanding Your Bank Statement Charges
Keeping track of payment processor names like ATG Pay helps you maintain accurate financial records. For homeowners managing multiple properties or those who need organized transaction records, converting your bank statements to spreadsheet format makes reconciliation significantly easier.
Convert your bank statements to Excel to quickly search, filter, and categorize transactions like ATG Pay charges.
Frequently Asked Questions
Why does my bank statement show ATG Pay instead of my HOA name?
ATG Pay is a third-party payment processor. Your HOA uses their platform to collect payments, so the transaction appears under ATG Pay’s merchant name rather than your community association.
Can I get a refund for an ATG Pay charge?
Refund policies depend on your HOA or the merchant. Contact your property management company directly for HOA-related refunds or the auction house for Proxibid purchases.
How do I stop recurring ATG Pay charges?
Log into your ATG Pay account at payments.atgpay.com, navigate to payment settings, and cancel any scheduled recurring payments. You can also contact your HOA management company.
Is ATG Pay the same as Proxibid?
ATG Pay is the payment processing system used by Proxibid for online auction transactions. If you’ve purchased items through Proxibid auctions, payments process through ATG Pay.
What should I do if I don’t recognize an ATG Pay charge?
First, check your HOA portal and Proxibid account. Search your email for receipts from ATG Pay. If the charge is unauthorized, contact your bank to dispute the transaction.
