What Is Neternality on Bank Statement? UK Guide

You paid for parking once. Now a charge you never agreed to arrives every month. Neternality on a bank statement is a recurring subscription billed by a parking payment website, and most people who see it were only trying to pay for a single stay.

This guide explains where the charge comes from, why it keeps repeating, and how to stop it and ask for your money back.

Key Takeaways

• Neternality is the billing descriptor used by the parking payment site parkmycar.city.
• Users report an initial charge near £39.99 followed by a recurring monthly fee.
• Most people signed up while trying to pay for parking, often mistaking the site for RingGo.
• Cancelling the subscription and cancelling the card mandate are two separate steps.
• You can ask your bank for a chargeback if the parking you paid for never appeared.

Where the Neternality Charge Comes From

Neternality is the name that reaches your bank. The website you actually used is parkmycar.city, a third-party parking payment site.

People describe a consistent sequence:

• Searching for a way to pay for parking brings up a car park or on-street bay
• You land on a third-party site rather than the operator’s own app
• Card details go in to pay for that one parking session
• A recurring subscription starts alongside, or instead of, the parking payment

The charge on your statement carries the billing company’s name, not the website’s. That is why searching the name on your statement leads nowhere useful at first. Plenty of entries work this way, which our guide to what the abbreviations on a bank statement mean covers in more detail.

Worth knowing: many people report reaching the site while looking for RingGo, which is a different and much larger parking operator. The two are not connected.

What the Charges Usually Look Like

Reviewers describe a two-stage pattern rather than a single payment.

• An opening charge of around £39.99
• A monthly charge of around £19.99 afterwards
• The parking session itself sometimes never registers, so drivers still get a penalty notice

Amounts vary, so treat these as the commonly reported figures rather than a fixed price list. What matters is the shape: one larger payment, then a smaller one repeating every month. Reading the columns correctly helps here, and what is on a bank statement explains how each part of the page fits together.

If you only meant to pay for parking, every charge after the first is money you did not intend to spend.

Why It Keeps Charging You

A recurring card payment does not need your approval each month. Approving it once is enough, and the merchant keeps requesting it.

This is a continuous payment authority, meaning a merchant takes payments from your card whenever they choose rather than through a Direct Debit. It sits on the card itself, so it survives most of the things people try first.

That means:

• Deleting the app or closing the account does not stop the payments
• Ignoring the charge lets it continue indefinitely
• The mandate follows a replacement card in many cases, because networks update card details automatically

Stopping it properly takes a deliberate step, which the next section sets out.

How to Stop a Neternality Subscription

Work through these in order, and do not stop at the first one.

Cancel with the merchant. Sign in to the parking site and cancel the membership. Keep a screenshot or the confirmation email, because that is your evidence later.

Tell your bank to stop the payments. You have a legal right to withdraw a continuous payment authority by telling your bank, and the bank must stop it. Neither the merchant’s permission nor a prior cancellation is required.

Check the next statement. A cancellation that is not honoured is common with this kind of billing, so confirm the Neternality on bank statement entry has actually stopped rather than assuming.

Ask for a refund or chargeback. If the parking you paid for never materialised, or you never knowingly agreed to a subscription, raise it with your bank. Your bank can often reverse a card payment that did not deliver what the merchant promised.

If You Also Got a Parking Fine

This is the part that catches people out twice.

Several drivers report paying through the site and still receiving a penalty charge notice, because the parking session was never registered with the operator. Seeing Neternality on bank statement lines alongside a fine is a common combination.

If that happened to you:

• Appeal the penalty with the car park operator and include your payment evidence
• Keep the bank statement line showing the charge, since it proves you paid something
• Pay for parking through the operator’s own app or machine in future

Finding Every Charge You Have Paid

One monthly line is easy to miss on a busy page, especially a modest amount among dozens of card payments.

Our bank statement converter turns PDF statements into clean, searchable spreadsheets. Filter the description column for the merchant name, total the column, and you will see exactly how much has gone out and since when. That total is what you ask the bank to refund.

Conclusion

To sum up, Neternality on a bank statement is a recurring subscription billed by a third-party parking payment site, and most people encounter it after trying to pay for a single parking session. Cancel with the merchant, then tell your bank to stop the continuous payment authority, because the two steps are separate. If the parking never registered or you never knowingly agreed to a membership, ask your bank about a refund.

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