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What Is MORECO On My Bank Statement? Explained

what is moreco on my bank statement

MORECO on your bank statement is a payment to MoreCo Group Limited, the parent company that trades as Milk & More, the UK doorstep milk and grocery delivery service. If you see “MORECO,” “MORECO CAMBERLEY,” or “MILK AND MORE (RECUR” on your statement, it means you have an active or recent order, subscription, or recurring payment with Milk & More. It is not fraud, and it is not a scam. It is a legitimate charge tied to a real grocery delivery business based in Camberley, Surrey.

Why Does MoreCo Show Up Instead Of Milk & More?

Banks and payment processors often display the legal trading name on a statement rather than the customer-facing brand name. Milk & More is the brand you order from on the website or app, but the company behind it is officially registered as MoreCo Group Limited (company number 13537233), registered in England with its office at Park View, Riverside Way, Camberley, Surrey, GU15 3YL. That registered name is what gets pulled into your bank statement’s transaction description.

Common Ways MORECO Appears On Statements

The exact wording varies slightly by bank, but you’ll typically see one of these:

  • MORECO
  • MORECO CAMBERLEY
  • MORECO CAMBERLEY GB
  • MILK AND MORE (RECUR
  • MILK AND MORE – MOTO CAMBERLEY
  • MILK AND MORE – SUBSCRI CAMBERLEY

The “RECUR” or “SUBSCRI” tags confirm it is a recurring or subscription-based charge, which matches how Milk & More bills customers weekly for scheduled deliveries.

Is A MORECO Charge Fraud?

No. MORECO is a registered UK company with an active Companies House filing, a real trading history, and a known customer base. It is not associated with phishing or card-skimming scams reported elsewhere. However, you should still treat any unrecognised charge with normal caution:

  • Check if you, a family member, or someone with access to your card has a Milk & More account.
  • Confirm the amount matches a weekly delivery total, not a one-off random figure.
  • If nobody in your household recognises the charge at all, contact your bank to dispute it as a precaution, since card details can occasionally be reused without consent.

Why You Might See This Charge Even If You Don’t Remember Ordering

A few common reasons:

  1. An active subscription you forgot about. Milk & More runs on recurring weekly billing, so charges continue automatically until you cancel.
  2. A free trial that converted to a paid plan. Some sign-up offers include a trial period that rolls into a paid subscription if not cancelled in time.
  3. A household member’s order. Partners, flatmates, or family using a shared card can trigger this charge without your direct knowledge.
  4. A skipped delivery that still got billed. Payment is usually taken before the delivery date, so even a last-minute skip can sometimes still show a charge if the cut-off was missed.

How To Stop Or Cancel MORECO Charges

If you want to stop future MORECO charges, cancel directly with Milk & More rather than just blocking the card, since blocking won’t close the underlying subscription.

  1. Log in to your account at milkandmore.co.uk and pause or cancel your delivery plan.
  2. Use the Contact Us form on the Milk & More website for account-specific cancellation help.
  3. Call customer services on 0345 606 3606 to cancel by phone.
  4. Write to Milk & More Customer Services, Freepost, Park View, Watchmoor Park, Riverside Way, Camberley, Surrey, GU15 3YL if you prefer cancelling by post.

How To Get A Refund

Under UK consumer law, if you cancel within the agreed cancellation period, MoreCo is required to reimburse you without charging additional fees. If goods have already been delivered, you may need to make them available for collection. For billing disputes, email or use the contact form first; if unresolved, you can raise a chargeback with your bank.

Final Thoughts

A MORECO charge on your bank statement is simply Milk & More billing you for a doorstep grocery or milk delivery, run by their parent company, MoreCo Group Limited. It’s a real, traceable business, not a scam. If the charge looks unfamiliar, the first step is always to check your own (or your household’s) subscriptions before assuming the worst. And if you’re regularly trying to make sense of charges like this across your statements, a tool like a bank statement converter can help by turning your PDF or scanned statements into clean, searchable spreadsheets, making it much easier to spot and track recurring merchants like MORECO.

FAQ

1.Is MORECO the same as Milk & More?

Yes. MoreCo Group Limited is the legal company name; Milk & More is the trading name customers see on the website and app.

2.Is MORECO a legitimate company?

Yes. It is registered with UK Companies House under company number 13537233, with an active filing history.

3.Why does my statement say MORECO CAMBERLEY instead of Milk & More?

Banks display the company’s registered trading address or legal entity name, and MoreCo’s registered office is in Camberley, Surrey.

4.Can I get a refund from MORECO?

Yes, refunds are available if you cancel within the applicable cancellation period under UK consumer protection rules. Contact Milk & More customer services to arrange it.

5.How do I stop MORECO from charging my card again?

Cancel your Milk & More subscription directly through your online account, by phone, or in writing. Simply blocking the card will not cancel the underlying order.

6.What if I don’t recognise the MORECO charge at all?

Check with household members who may share your card first. If no one recognises it, contact your bank to dispute the transaction.