Spotted “PNET” on your bank statement and wondering what it is? You’re not alone—this cryptic code confuses thousands of UK account holders every month. Here’s exactly what it means and how to verify the charge.
PNET on Bank Statement
PNET stands for Plusnet—a UK-based broadband and telecommunications provider owned by BT Group. When you see PNET on your bank statement, it indicates a Direct Debit payment for your Plusnet broadband, home phone, or (previously) mobile services.
The full Direct Debit reference typically appears as:
- PNET followed by numbers (e.g., PNET 767145-2)
- PNET52216XX-X format
- Simply PNET with your account reference
Common PNET Charge Amounts
| Plusnet Service | Typical Monthly Cost |
|---|---|
| Unlimited Fibre | £24.99 – £32.99 |
| Full Fibre | £29.99 – £39.99 |
| Broadband Only | £22.99 – £27.99 |
Prices vary based on contract terms and promotional offers.
Why Does Plusnet Appear as PNET?
Banks truncate merchant names to fit character limits on statements. “Plusnet” becomes “PNET” for the same reason other companies use abbreviated billing descriptors. This is standard practice across UK financial institutions—each bank formats Direct Debit references slightly differently.
How to Verify a PNET Charge
If you’re unsure whether a PNET transaction is legitimate:
- Check your Plusnet account – Log in at plus.net and review your billing history
- Match the amount – Compare the charge against your Plusnet plan pricing
- Review the timing – Plusnet Direct Debits typically leave your account five working days after your bill date
- Contact Plusnet directly – Call 0800 432 0200 for billing queries
Don’t Recognise the PNET Charge?
If you’ve never had a Plusnet account or cancelled your service, the charge could indicate:
- A family member set up service using your payment details
- An old account that wasn’t properly closed
- A billing error requiring investigation
Contact your bank immediately to dispute any unauthorised transactions under the Direct Debit Guarantee.
Track All Your Direct Debits Easily
Managing multiple subscriptions and Direct Debits across PDF bank statements can be overwhelming. YourBankStatementConverter.com converts your PDF bank statements to Excel or CSV format instantly, making it simple to:
- Search for specific transactions like “PNET” across multiple statements
- Filter and categorise all your Direct Debit payments
- Identify recurring charges and subscription patterns
- Spot duplicate or unexpected debits quickly
Whether you’re reconciling Plusnet charges or tracking all your monthly outgoings, converting your statements to a searchable spreadsheet saves hours of manual work. Understanding what codes like DR on your bank statement mean becomes much easier when your transactions are organised.
PNET Bank Statement: Key Takeaways
PNET is simply the abbreviated billing descriptor for Plusnet, the UK broadband provider. The charge represents your monthly broadband or telecommunications service payment collected via Direct Debit. Always verify unfamiliar charges through your Plusnet account or bank before taking action.
For easier management of your bank statements and subscription tracking, convert your PDFs to Excel using YourBankStatementConverter.com—trusted by thousands of UK users for fast, accurate statement conversion.
Frequently Asked Questions
What does PNET mean on my bank statement?
PNET is the Direct Debit reference code for Plusnet, a UK broadband and home phone provider. It indicates a payment for your Plusnet services.
Is PNET a legitimate company?
Yes. PNET refers to Plusnet, a legitimate telecommunications company owned by BT Group and headquartered in Sheffield. They’ve been providing broadband services across the UK since 1997.
How do I stop PNET charges on my bank statement?
To stop PNET charges, you must cancel your Plusnet service through your account at plus.net or by calling their customer service. You can also cancel the Direct Debit through your bank, though this may result in service disconnection and potential fees if you’re still under contract.
Why was I charged by PNET when I cancelled Plusnet?
Plusnet issues a final bill 20 days after your services cease. This includes any remaining service days plus cancellation charges if applicable. If you’re in credit, you’ll receive a refund via your Direct Debit details.
How can I find all PNET transactions in my bank statements?
The fastest method is converting your PDF bank statements to Excel using YourBankStatementConverter.com. Once converted, you can use Excel’s search function to find every “PNET” transaction across multiple months instantly.
