{"id":1320,"date":"2026-10-12T09:00:00","date_gmt":"2026-10-12T09:00:00","guid":{"rendered":"https:\/\/yourbankstatementconverter.com\/blog\/?p=1320"},"modified":"2026-10-12T09:00:00","modified_gmt":"2026-10-12T09:00:00","slug":"what-is-enthuse-on-bank-statement","status":"publish","type":"post","link":"https:\/\/yourbankstatementconverter.com\/blog\/what-is-enthuse-on-bank-statement\/","title":{"rendered":"What Is Enthuse on Bank Statement? UK Guide"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Donating to a charity and then seeing an unfamiliar company on your statement is unsettling until you know why. <strong>Enthuse on a bank statement<\/strong> is a donation processed by a UK fundraising platform on a charity&#8217;s behalf, which is why the cause you supported does not appear.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This guide explains who Enthuse is, why the charity&#8217;s name goes missing, how to identify which cause received your money, and what to do about a payment you did not expect.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Key Takeaways<\/strong><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enthuse is a UK charity fundraising platform<\/strong>, founded in 2012 and based in London.<\/li>\n\n\n\n<li>Donations are <strong>processed by Enthuse on behalf of the charity<\/strong>, so Enthuse appears instead.<\/li>\n\n\n\n<li>It is the official online fundraising partner for <strong>London Marathon Events and Great Run<\/strong>.<\/li>\n\n\n\n<li>The entry may be a <strong>donation, an event registration or a sponsorship<\/strong>.<\/li>\n\n\n\n<li>Your <strong>confirmation email names the charity<\/strong>, even when the statement does not.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Who Enthuse Is<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Enthuse provides fundraising, donation and event registration technology to UK charities. Founded in 2012 and headquartered in London, it operates across Scotland, Northern Ireland and the Republic of Ireland as well.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Charities use it to run donation pages under their own branding. The pages look like the charity&#8217;s own website, which is precisely why the name on the statement comes as a surprise.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Its best-known role is as the official online fundraising partner for <strong>London Marathon Events<\/strong> and <strong>Great Run<\/strong>. Sponsorship for those events frequently runs through the platform.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why the Charity&#8217;s Name Does Not Appear<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The donation page carries the charity&#8217;s branding, but the payment does not.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enthuse processes the transaction, which makes it the party your bank records. The charity receives the money afterwards.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">That produces the familiar gap:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>You donated through a page <strong>branded as the charity<\/strong><\/li>\n\n\n\n<li><strong>Enthuse processed<\/strong> the card payment<\/li>\n\n\n\n<li>Your statement names <strong>Enthuse<\/strong>, not the cause<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Payment platforms work this way across the sector. The same logic explains why a shop can appear under its operating company. Our guide to <a href=\"https:\/\/yourbankstatementconverter.com\/blog\/what-do-the-abbreviations-on-my-bank-statement-mean\/\">what the abbreviations on a bank statement mean<\/a> covers how often a processor replaces the name you would recognise.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>What the Payment Might Be<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Three different things produce an Enthuse on bank statement entry.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A <strong>single donation<\/strong> to a charity appeal<\/li>\n\n\n\n<li>A <strong>regular monthly gift<\/strong> set up through a charity&#8217;s page<\/li>\n\n\n\n<li>An <strong>event registration fee<\/strong> for a run, ride or challenge<\/li>\n\n\n\n<li><strong>Sponsorship<\/strong> given to someone taking part in an event<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Shape identifies them quickly. One irregular amount means a donation or a sponsorship, while a fixed monthly figure means regular giving. Larger one-off sums around January or February are often race entry fees.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Finding Out Which Charity Received It<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your own records answer this faster than contacting anyone.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Search your email<\/strong> for a donation or registration receipt around that date<\/li>\n\n\n\n<li><strong>Check the amount<\/strong>, since donations are rarely round numbers once Gift Aid or fees are shown<\/li>\n\n\n\n<li><strong>Think about recent appeals<\/strong>, events or sponsorship requests from friends<\/li>\n\n\n\n<li><strong>Check the Enthuse help centre<\/strong>, which has a section for donors<\/li>\n\n\n\n<li><strong>Ask your bank for the merchant reference<\/strong>, which sometimes carries the charity&#8217;s name<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">The confirmation email is the most reliable route. Every donation generates one, and it names the charity explicitly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Is It Legitimate?<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the ordinary case, yes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enthuse is an established platform working with a large share of well-known UK charities. An entry matching a donation you made is exactly what you would expect to see.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Two things are worth checking anyway:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A recurring charge you did not intend<\/strong> may be a regular gift rather than a single one<\/li>\n\n\n\n<li><strong>An amount you do not recognise at all<\/strong> deserves the same treatment as any unfamiliar card payment<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Fraudsters also imitate charity donation pages occasionally. If you reached the page through an unsolicited message rather than the charity&#8217;s own website, raise it with your bank.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Stopping a Regular Donation<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Cancel with the charity rather than the platform where possible.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Contact the charity directly.<\/strong> The charity holds the relationship and can pause, reduce or cancel the gift.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Use the Enthuse donor help centre<\/strong> if you cannot identify the charity or reach them.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Cancel the mandate through your bank<\/strong> as a backstop. With a Direct Debit, the Direct Debit Guarantee refunds anything taken in error immediately. For a recurring card payment, instruct your bank to withdraw the authority.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Consider reducing rather than stopping if affordability is the issue, since charities would generally rather keep a smaller regular gift.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Adding Up a Year of Donations<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Giving spreads across platforms and causes, which makes the annual total hard to see.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Our <a href=\"https:\/\/yourbankstatementconverter.com\/\">bank statement converter<\/a> turns PDF statements into clean, searchable spreadsheets. Filter for the platform name and total the column. That figure is useful for Gift Aid records and for higher-rate tax relief. For a refresher on the columns, <a href=\"https:\/\/yourbankstatementconverter.com\/blog\/what-is-on-a-bank-statement\/\">what is on a bank statement<\/a> explains the layout.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Conclusion<\/strong><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To sum up, <strong>Enthuse on a bank statement<\/strong> is a payment processed by a UK charity fundraising platform, so the cause you supported does not appear on the line. The entry may be a donation, a regular gift, an event registration or sponsorship. Your confirmation email names the charity even though your statement does not, and a regular gift is best changed by contacting the charity directly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>FAQ<\/strong><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1789615936703\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">1.<strong>What is Enthuse on a bank statement?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>It is a payment processed by Enthuse, a UK charity fundraising platform founded in 2012. The platform handles donations, regular giving and event registrations on behalf of charities.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789615936704\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">2.<strong>Why does the charity&#8217;s name not appear?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Enthuse processes the payment, so your bank records Enthuse rather than the cause. The donation page carries the charity&#8217;s branding, but the transaction runs through the platform.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789615936705\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">3.<strong>How do I find out which charity I donated to?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Search your email for a donation or registration receipt around that date. Every donation generates a confirmation that names the charity explicitly.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789615936706\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">4.<strong>Could this be an event entry rather than a donation?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Yes. Enthuse is the official online fundraising partner for London Marathon Events and Great Run, so race entry fees and sponsorship often run through it.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789615936707\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">5.<strong>Is an Enthuse charge legitimate?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Generally yes, where it matches a donation or entry you made. Treat an amount nobody recognises the same way as any unfamiliar card payment and raise it with your bank.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1789615936708\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \">6.<strong>How do I stop a regular donation?<\/strong><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Contact the charity directly, since they hold the relationship. As a backstop, your bank can cancel a Direct Debit or withdraw a recurring card authority on your instruction.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Donating to a charity and then seeing an unfamiliar company on your statement is unsettling until you know why. Enthuse on a bank statement is a donation processed by a UK fundraising platform on a charity&#8217;s behalf, which is why the cause you supported does not appear. This guide explains who Enthuse is, why the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1319,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[8],"tags":[],"class_list":["post-1320","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-what"],"_links":{"self":[{"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/posts\/1320","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/comments?post=1320"}],"version-history":[{"count":1,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/posts\/1320\/revisions"}],"predecessor-version":[{"id":1714,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/posts\/1320\/revisions\/1714"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/media\/1319"}],"wp:attachment":[{"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/media?parent=1320"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/categories?post=1320"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/yourbankstatementconverter.com\/blog\/wp-json\/wp\/v2\/tags?post=1320"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}